Terms and Conditions

 ***Refund Policy***

As part of our Customer Service commitment, Andril’s Sweet Kitchen stands behind our products and we want you to be as happy with them, as the vast majority of our customers. If for any reason you’re unsatisfied we encourage you to contact us at 708 721 1429 between the hours of 8:30am and 5:00pm CST or via email andrilssweetkitchen@gmail.com.

We’re very sorry, but perishable food products cannot be returned. All items from our online store are sold on a non-returnable basis unless defective. Please check that all items received are what you have ordered. If you have received an INCORRECT item DO NOT OPEN IT. We will not accept any returns or provide refunds of items that have been opened, tampered with or not in their original condition.

We do our best to minimize product breakage in transit; however, pretzels can experience some breakage during shipping. If your food product arrived damaged or contaminated in any way, please contact us directly and we will do our best to resolve the issue.

Returns:
For instances where product is defective, damaged or contaminated, you may contact us to request a return of your purchase within 7 days of receiving your shipment for an exchange.

Refunds:

No refunds given.